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Easy Onboarding, Intuitive Training and On-Going Support

Getting started on the Optimal DX Software platform is easy — initial setup only takes a few minutes, training is provided through inline videos within the platform and we’re always available to help. Not a subscriber?

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Training & Onboarding

Learning to Use the Platform

We designed the Optimal DX Software platform to be as intuitive as possible. Embedded videos provide helpful guidance on how to use its features and interfaces and regular emails provide guidance on advanced functionality. Becoming an expert in the Optimal DX Software platform is an easy process — you can add a blood test and run a report in about 5 minutes!

Ready to Get Started?

Start creating true practice success. Your free Optimal DX account is here to help you deliver insights into your patient’s health and generate intuitive, comprehensive Functional Health Reports and treatment plans.

Let's Get Your Free Account Set Up!

Frequently Asked Questions

Read our answers to the most questions our customers ask the most in regards to the software and software training.

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If I have questions, how can I contact the Optimal DX team?

You can reach us at support@optimaldx.com.com, submit a support ticket or alternatively, you can call our office at 541-482-3779.

What specifically is included in the Optimal DX Software training?

In addition to the inline, contextual videos, we offer 9 video training modules:
  • The 4 Key Steps to Optimal DX Success
  • Account set-up and branding
  • The Optimal DX Resource Center
  • The ODX Smart Lab Data Import
  • Configuring the Optimal DX report center
  • Building Treatment Plans from Blood Test Data
  • How to Add Your Own Products to Treatment Plans
  • Adding your own practitioner notes to the Functional Health Report
  • The ODX AMA - Get Answers to Your Clinical Questions 
  • Multiple Users and Workspaces
  • Building Protocol Templates

Does the software run on both Macs and PCs?

The Optimal DX Software platform is a software-as-a-service (SaaS) product — thus, it runs on any machine connected to the internet.

How do I install the software? How do I install updates?

Because the Optimal DX software is a SaaS product, there is nothing to install — as soon as you sign up, you have access to the platform. Better yet, updates are applied instantly.

What kind of support can I expect?

If you have any questions that aren’t answered by the inline video training or the email training course, feel free to email us at suppport@optimaldx.com, submit a support ticket or call us at 541-482-3779, and an expert will get back to you as soon as possible.